Below are some back-office applications offered by eBaoTech and clients are encouraged to source from any vendors for strong apps, or reuse existing apps that remain viable.
Apps for Back-office Users
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New BusinessThe New Business app provides a comprehensive suite of capabilities that cater to both manual process and Straight-Through-Processing (STP). Its API-based design and powerful platform enable seamless integration with external portals, delivering an efficient and streamlined process. The app offers numerous benefits, including:
Multi distribution channel support
Out-of-the-box APIs that facilitate e-submissions and follow-ups with external portals
Support for a wide range of product lines and common product features.
Highly flexible workflow (STP, non-STP)
Visualized proposal rules setup
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UnderwritingThe Underwriting app is a centralized risk assessment platform that accelerates accurate underwriting decisions while recording all decision information for audit and data analytics purposes. It empowers users to leverage data analytics for automated decision-making processes. The platform offers a multitude of benefits, including:
Centralized UW worksheet that consolidates all risk information, including historical risk assessment related activities from a policy and customer perspective
Formula-driven risk aggregation and loading calculations
Visualized UW rules setup
Supports all types of UW decisions, including accepted, declined, postponed, loading, restrict SA, lien, exclusion, agreement, endorsement, among others
Out-of-the-box API for Straight-Through-Processing (STP) of auto Underwriting cases
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Customer ServiceCustomer Service app handles all online and batch policy changes throughout the policy life cycle. With the ability to trace and query every single change before and after data, the app offers complete visibility into policy management. It offers a wide range of benefits, including:
Rich policy service items are available for non-financial, financial and investment-related changes
Centralized customer management
Flexible workflow for online policy service (STP, non-STP)
Visualized CS rules setup
All policy changes can be reversed and all relevant data including financial data will be reversed accordingly ensuring data integrity and accuracy
Out-of-the-box API providing seamless support for digital channel service
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ClaimsThe Claims app is a comprehensive solution that caters to both manual and Straight-Through-Processing (STP) processes. Its API-based design and flexible platform allow seamless integration with any policy administration system. When paired with InsureMO's data platform, the Claims app enables insurers to leverage data analytics for automated decision-making processes. The platform offers a multitude of benefits, including:
Customer-centric claim structure that efficiently handles multiple policies in a single case
Highly flexible workflow for both STP and non-STP processes
Formula-driven basic payment and limitation calculations
Visualized acceptance and approval rules setup
Claim reversal are applicable and all relevant data including financial data will be reversed accordingly ensuring data integrity and accuracy
Support for a wide range of product lines and claim types
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ReinsuranceThe reinsurance application is a powerful tool that empowers insurers to effectively manage all their outward business-related activities with ease. Main benefits of this app are:
Supports all treaty types, including Surplus, Quota share, Facultative, and also offers Hybrid treaty support
Support Multiple reinsurers
Customer-centric design to manage risk at customer level
High configurability on risk type, risk amount formula, cede out method and frequency, ABL, etc.
Calculate the cession automatically and generate facultative disposal case automatically with high performance
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Renewal Mgmt.Renewal management app provides support for both long-term and short-term product renewals. The workbench is designed to streamline the renewal process, making it easier and more efficient for insurers to handle large volumes of policy renewals. It includes a range of functions that ensure a smooth renewal process, including:
Comprehensive Policy Renewal Tracking to track the status of policy renewals in real-time. This includes tracking the renewal process from the initial renewal request to the issuance of the renewed policy
Comprehensive capability to manage renew process from billing generation, billing reminder, billing confirm, billing overdue, expiry etc.
Out-of-box API to integrate with portal for communicating with customers throughout the renewal process
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FinanceFinance app is a solution for collection, payment and accounting. The main benefits of this app include:
Support all type of collection and payment from any source (i.e. banks, payment gateways, portals)
High configurability to enable new standard payment methods with zero effort
Different suspense types to manage collection for dedicated purposes
Clear relations between collections and receivables, and payables and payments to monitor suspense and payable movement
Supports reversal for both collection and payment with a comprehensive mechanism for correcting finance and transaction data
Multi-currency support, include exchange rate management
Strong visualized accounting configurability to support configure COA, segments and group conditions